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New York City Department of Education Expands Its Time and Attendance System to Cope With Staff Overtime During H1N1 Scare

Education Department's work force management software made tracking employee work time easier during the H1N1 scare.

Minneapolis Delivers Free Internet Access to More Than 100 Wi-Fi Hot Spots

As part of a 10-year contract with USI Wireless, city officials advance plans to provide all residents with access to free Internet services.

Michigan's Award-Winning Approach to Securing the State's Wireless Network

Michigan Department of Information Technology upgrades the state's wireless network.

Pinellas County, Fla., Unveils 24/7 Crime Mapping Tool

In collaborative effort, local government and law enforcement agencies launch new website for citizens to track criminal activity around the clock.

Government Transparency, Communication and Participation Depend on Modernizing Technology

Data mining and social media strategies can help government remain competitive and connected in the 21st century.

Ann Arbor and Washtenaw County, Mich., Co-Locate 911 Staffs in One Dispatch Center

In tight budget times, the city and county share resources to streamline emergency services and save money.

Washington State Virtual Vault Adds New Data and Documents

Document and e-mail repository offers centralized searches and can narrow them by time frame or document type.

California IT Security Chief Mark Weatherford to Leave Post

Mark Weatherford hopes California will unveil statewide IT security policy refresh by the end of the year.

Mobile Work Force Struggles to Find Work-Life Balance

Many employees already experience the disappearing line between work and personal lives in the 21st century.

Analytics Software Can Help Cities Effectively Deliver Services

Analytics technology can help city officials make critical decisions and streamline processes.

Poor Project Management Dooms Many IT Projects (Opinion)

Organizations need practical application of fundamental project management principles.

Open Source Software Gaining Acceptance (Opinion)

Open source offers global support and tested security, but requires due diligence.

Aligning Technology and Policy Key to Winning Support for IT Improvements (Opinion)

Using technology to make government work smarter and more efficiently.

San Diego County's CIO Shares Secrets Behind the County's Success With IT Outsourcing

California county outsourcing model attributed to solid structure and governance.

Crime and Traffic Safety Data Help Public Safety Agencies Reduce Serious Crashes and Crimes

Using data to find the overlap between traffic accidents and serious crime, public safety managers can deploy resources efficiently and effectively.

Maine CIO Dick Thompson to Retire

Maine CIO Dick Thompson, the country's third longest-serving state CIO, to step down this summer for private-sector job.

Law Enforcement in a Digital Age (Opinion)

Cyber-crime means more collaboration is needed at the state and local levels.

Colorado CIO Mike Locatis Named Chief Deputy CIO of California

Mike Locatis could soon become Teri Takai's successor as CIO of California.

Centralizing Security Tools Across the Enterprise Is a No-Brainer (Opinion)

Like the standardized nature of e-mail, information security tools and services can be rationalized into the enterprise to provide much more consistent security while decreasing costs and the overall security footprint.

CIO Steve Reneker Discusses How Riverside, Calif., Fights Graffiti with GPS-Enabled Cameras

Graffiti abatement tool uses GPS data to help link taggers to graffiti elsewhere in Riverside.