FutureStructure

Uber's 'How's My Driving?' Pilot Seeks Feedback on Autonomous Vehicles

The company launched a “How's my driving”-like email address to gather feedback from other drivers, cyclists and pedestrians.

by Aaron Aupperlee, The Pittsburgh Tribune-Review / September 14, 2017
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(TNS) -- Uber wants to know how the complex array of sensors, cameras and software driving the company's fleet of autonomous cars is doing on Pittsburgh's streets.

The company launched a “How's my driving”-like email address, aroundtown@uber.com , last month to gather feedback from other drivers, cyclists and pedestrians.

Uber launched the email address in Pittsburgh first as a pilot project to determine how to expand the feedback program to other cities where it has self-driving cars on the road, an Uber spokesman told the Tribune-Review.

The company couldn't provide specifics on submissions this early in the pilot.

City cyclists were the first to learn about the email address. Uber told Bike Pittsburgh about the email address during the organization's BikeFest when it hosted a talk at the company's headquarters in the Strip District.

“By way of this feedback loop, Uber is calling on cyclists and pedestrians to call-out scenarios on the roadway that you believe require special attention. When submitting, the more information you can provide, the better,” Bike Pittsburgh wrote in a blog post about the email address this week.

The blog post encouraged people to note the date, time, intersection and car number if possible so Uber can easily review the data.

©2017 The Pittsburgh Tribune-Review (Greensburg, Pa.) Distributed by Tribune Content Agency, LLC.