What does it really mean to have a mobile workforce in government? This GovGirl video explores the basics, starting off by clarifying the difference between a teleworker (what I'm doing in the video) and a mobile worker (like inspectors, police, etc. who serve mostly in the field).
For insight on some of the best practices for a mobile workforce, I chatted with Anne Bonaparte, CEO of XORA, a company that specializes in mobile apps for mobile workers. I've had great conversations on GovGirl about helpful public-facing apps for citizens, but here we're talking about the value of modern day tools that allow mobile workers to 'appify' (new word, I want it to catch on) the work they traditionally do with paper forms.
Simply must-have's when investing in technology for a mobile workforce: Integration with existing systems, ability to re-create forms electronically, upload images and use the mobile device's GPS capabilities.
P.S. This was my first time using Google's new HD video streaming Hangout. The quality is noticeably better than pre-HD Hangouts - cool!
Kristy is known as “GovGirl” in the government technology industry. She is a former city government web manager who has a passion for social media, technology and the lighter side of government life. Kristy is the CEO of Government Social Media.