From my experience working in city government, I can tell you that cities really do want to provide better service to citizens. The key is doing it while keeping operating costs low – which is not a small task.
Agencies are constantly battling inefficiencies. Look at the City of Corpus Christi, Texas, which had several disconnected systems for managing public works and utility resources. It made it impossible to plan and be proactive.
But if you look at Corpus Christi today, they were able to re-imagine the way they deliver services to their citizens while also improving their infrastructure. Sign up for a free webinar Nov. 21 to hear from Mayor Martinez how Corpus Christi used technology and data to change their city.
Kristy is known as “GovGirl” in the government technology industry. She is a former city government web manager who has a passion for social media, technology and the lighter side of government life. Kristy is the CEO of Government Social Media.