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E-Government / Serving the Citizen News and Articles


Top Digital Cities Announced for 2009
Nov 3, 2009 - These city governments are using digital technologies to better serve their citizens and streamline operations.
Do Twitter and Other Social Networks Shield Anonymous Complainers on Topics like Health-Care Reform? (Opinion)
Nov 2, 2009 - Or do public online forums also give way to honest, informative discussions on contentious issues?
IT Trends: Portable Solar Charger; Barriers to Broadband Internet Adoption
Nov 2, 2009 - Iowa county residents can text 911; audiobooks for iPod users.
Federal Web Site Scores Keep Rising
Nov 2, 2009 - Citizen satisfaction with federal government Web sites surged to a new all-time high in the third quarter of 2009.
Honolulu Cuts Costs With First All-Digital Election in the U.S.
Oct 30, 2009 - Residents voted online or by phone to elect members of Honolulu's Neighborhood Boards.
The Internet is Over the Hill
Oct 29, 2009 - Most agree the Net was born 40 years ago today.
311 Is More Than A Phone Number: It's the Pass Code to Improved Public Services
Oct 28, 2009 -
Analytics Saves Money for San Francisco Bay Area County's Social Services
Oct 26, 2009 - Alameda County expects tenfold ROI from implementation of IBM business intelligence system that integrates data from various social services.
Utah.gov Uses Geo IP to Customize User Experience
Oct 26, 2009 - Geo IP lets Utah citizens receive links that geographically apply to them when viewing Utah.gov.
New York City, Boston Add Web 2.0 to Customer Relationship Management
Oct 23, 2009 - iPhone apps and Twitter let citizens exchange information with city 311 centers.
City of San Carlos Builds Virtual Business Guide on Facebook
Oct 23, 2009 - The city will follow local businesses that also use social media.
An Economic Argument for Cloud Computing
Oct 21, 2009 - The government is about to open up vast data stores for public consumption. It should be done in the cloud, says one industry expert.
Teri Takai on IT Security
Oct 21, 2009 - In a recent webinar, Takai talked about transparency, underserved areas of the state and protecting information online.
Arizona and Utah Allow Medicare Beneficiaries to Use Electronic Personal Health Records
Oct 21, 2009 - Medicare recipients can access their own health data in electronic medical records.
Michigan Digital Government Summit Presents Excellence in Technology Awards
Oct 19, 2009 - For leadership, project management, visionary ability, applications, collaboration and innovation.
Electronic Document Management Streamlines Florida Court System
Oct 15, 2009 - Hillsborough County, Fla., saves paper and time with enterprise content management system.
Top 10 Court Web Sites Honored
Oct 15, 2009 - Reviewed 3,000 court Web sites for the 2009 awards, the 11th year of the competition.
Vietnam Officially Announces Government Web Portal
Oct 12, 2009 - "The party and state consider information technology and communication one of the important means of science and technology and a key economic sector to implement Millennium Development Goals..."
Gov. Dave Heineman Discusses Nebraska Electronic Health Records
Oct 12, 2009 - Interoperable communications and statewide e-mail system also among Nebraska priorities.
New York City Department of Homeless Services Streamlines Sheltering
Oct 9, 2009 - The Big Apple alleviates homelessness by replacing paper-based processes with mobile technology.

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