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Sidebar: Three Reasons Why We Don't Measure Satisfaction Well
Apr 11, 2008,
1. We don't make an easily definable product. Is a terabyte of data a product?
2. We juggle competing interests: infrastructure, disaster recovery and systems development.
3. We rarely interact with our customers, who are out of sight and mind for many IT specialists.
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Power Aid, Texting 911 & Broadband
Battery running low? Power up on the go. Got an emergency? Now some residents can text for help. And survey reveals broadband barriers. -
Belkin the Vampire Slayer
Belkin surge protector takes a bite out of vampire power.
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