- Government Technology News Articles
- Digital Communities
- e-Government
- Economic Stimulus
- Emergency Management
- Emerging Technologies
- Enterprise Technology
- Green Initiatives
- Products
- Public CIO
- Public Safety
- Transportation
- Wireless
- View All News Topics…
- Get News Via Email
- Industry Perspectives
- Case Studies
- White Papers
- Partner Sites
- Government Technology Magazine
- Current Issue
- Subscribe
- Contact
-
Get Govtech's
Daily Newsletter
Federal Web Site Scores Keep Rising
Nov 2, 2009, News Report
Found in: Policy/Management
Citizen satisfaction with federal government Web sites surged to a new all-time high in the third quarter of 2009, according to the American Customer Satisfaction Index (ACSI) E-Government Satisfaction Index. The Index reached 75.2 on the ACSI's 100-point scale, an increase of 2.2 percent since the second quarter and 1.8 percent higher than one year ago. The previous high was reached in the fourth quarter of 2008. The increase in e-government satisfaction also brings government more into pace with the private sector. While the e-government aggregate (75.2) still significantly trails private sector industries like portals and search engines (83) and e-retail (82), e-gov outperforms the online news and information industry aggregate (74), online brokerage and investment (74), and just edges out the online travel industry (75).
WHIndustry Solutions for Government
Read real world deployments of technology in government from our sponsors.
View All Industry SolutionsRelated Products and Services
Marketplace
Video 
-
Clean Tech Capital
Chad Vander Veen reports on Sacramento's growing clean technology industry. -
Power Aid, Texting 911 & Broadband
Battery running low? Power up on the go. Got an emergency? Now some residents can text for help. And survey reveals broadband barriers. -
Belkin the Vampire Slayer
Belkin surge protector takes a bite out of vampire power.
Government Jobs
Browse hundreds of public sector career opportunities in GovTech's new jobs section. Popular job searches: government IT, public safety, GIS, transportation, CIO, security, health
Video, Government Articles, Slide Shows, Case Studies, Privacy Policy, News Feeds (RSS), MyGT
twitter
100 Blue Ravine Rd. Folsom, CA 95630.
916-932-1300 Copyright © 1995-2008. All rights reserved.
Government Technology Magazine
Government Technology Magazine provides information technology (IT) case studies, applications, news and best practices for state, city and county government.
Get FREE SubscriptionEmergency Management Magazine
Emergency Management Magazine provides technology news and solutions to the local government authorities that help protect our communities.
Get FREE SubscriptionPublic CIO Magazine
Public CIO Magazine provides technology news and solutions to public sector C-level technology executives.
Get FREE SubscriptionDigital Communities Magazine
Digital Communities Magazine is the premier information source for cities, counties and regions to explore and share experiences and best practices beyond just infrastructure and mobile innovations.
Get FREE Subscription
Latest News in Policy/Management
Latest Government Technology News