The Line Government Won't Cross
Oct 2, 2006, By Andy Opsahl
It's difficult to find a government executive who endorses the politically suicidal measure of moving state jobs overseas. But some analysts say the practice is too financially advantageous to pass up -- particularly in this time of expensive new state integration projects.
The question set off a firestorm of legislative attempts to ban the practice in 2004. Indiana canceled a contract that might have sent some government work overseas in 2003. During 2004 alone, 40 states introduced more than 200 bills restricting offshore outsourcing, according to the National Association of State Procurement Officials.
All but five bills failed because states didn't want to sour relations with foreign countries, said Michael Kerr, director of the Enterprise Solutions Division for the Information Technology Association of America (ITAA).
Kerr said legislators now try to guard against offshore outsourcing in more subtle ways, like passing laws requiring vendors to disclose upfront in contracts where they will perform services.
Most private-sector contracts now include some offshore outsourcing -- a fact repeatedly pointed to by those advocating that governments follow suit. Many economists and organizations like the U.S. Chamber of Commerce say offshore outsourcing and the resulting global economy ultimately increase employment in the United States. Some supporters argue that government offshore outsourcing would advance the rising trend of privatizing government functions and providing taxpayers more for their money.
At the other end of the spectrum, critics say offshore outsourcing contradicts one of governments' primary goals -- promoting citizen employment. And several prominent state CIOs say they can save money and produce better results by using internal staff or domestic labor.
Too Cheap to Pass Up?
Sid Pai, a partner at TPI, a group that advises governments and the private sector on procurement matters, said state and local governments should think of themselves as businesses and their citizens as shareholders when considering offshore outsourcing. Pai runs TPI's India office.
"Governments cannot really afford to rule out such a successful approach as [offshore] outsourcing. They would be giving their shareholders -- the citizens -- a bad deal. They would not be considered good stewards of their stakeholders' interests," Pai said. "I am a U.S. citizen who has worked around the globe. I have learned that allowing the best talent to rise to the top by following free market norms is the best way to go -- whether in the U.S., India, or elsewhere."
Pai argues that offshore outsourcing frees up sections of the American work force to perform new and more useful services. That process grows the domestic economy further, generating more jobs in the United States, he said.
Thomas Siems, senior economist and policy adviser for the Federal Reserve Bank of Dallas, calls that process "creative destruction." He said private-sector firms outsource functions like human resources, payroll, recruiting and IT so they can focus on their areas of expertise.
"Outsourcing is not new," Siems said. "What is new is the fact that today we can outsource more and more white-collar work because we can share information in real time over the Internet and other telecommunications devices. Suddenly it's not just manufacturing jobs or low-skill jobs."
A 2004 Forrester Research study claims that the U.S. economy gained 390,000 jobs for the 300,000 that recently went overseas.
"It is true that there may be a short-term redistribution of jobs while the outsourcing nation's work force moves on to better things, but this redistribution of jobs that may take place is in fact a net positive to the nation that outsources," Pai said, citing the study.
Furthermore, the McKinsey Global Institute estimates that for every dollar spent offshore, the United States gains $1.12 to $1.14 back.
The U.S. Chamber of Commerce also contends that outsourcing fears are overblown. The organization cites a
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Comments
It seems to me that in at least some areas, the government has already crossed the line. It is easy enough for the one who still has a job to look at the long haul, but very difficult for all those out of work, because of outsourcing to be happy that sometime in the future the country might be more prosperous because they are currently out of work. It is particularly hard on those who are in their fifties who have worked for nearly thirty years and find it almost impossible to get another job, unless it is minimum wage, which isn't enough for them to keep up with their mortgages, etc. payments that need the level of income they had been receiving. They are too young by more than a decade, in many cases, to receive Social Security and if they end up working as a security guard, for instance, it is for a company that a business or college has contracted to do the hiring. The company collects big money but pays minimum wages to the guards and even makes them buy their own uniforms. So it seems that outsourcing all around is bound to help the ones who don't really need the help. Also, if EVERYONE?indiciduals and corporations?paid their fair share of taxes, government would not have to save money on the backs of its own people. Outsourcing falls into the same category as "trickle-down economics," it seems to me
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