Government Technology
Government Technology: State & Local Government News Articles

California DMV Drops $4 Credit Card Fee to Encourage Online Registration Renewals

Bookmark and Share
Comment

Jul 2, 2004, News Report

To encourage online renewals for vehicle registrations, the California Department of Motor Vehicles (DMV) recently dropped its $4 credit card fee.

"This is the latest step by DMV in implementing Governor Arnold Schwarzenegger's directive to reduce lines and wait times at DMV field offices as quickly as possible," said DMV Director Chon Gutierrez.

DMV officials say at least 60 percent of the walk-in customers at field offices are there for vehicle registrations. Therefore, shifting more renewals to the Internet should cause a significant reduction in field office lines. It should also save money for the state in the midst of a budget crunch. Currently, Internet renewals cost DMV only one-third as much as an in-person renewal -- $3 instead of $10.34. If large numbers shift to the Internet, DMV officials believe it will cause huge cost savings for the state.

With the fee, roughly 4.5 percent of registration renewals (about 1 million transactions per year) have been handled through the Internet.

Latest Government Technology News


Industry Solutions for Government

Read real world deployments of technology in government from our sponsors.

View All Industry Solutions

Related Products and Services

Marketplace


Get Govtech's Daily Newsletter

Video

  • Warning to Vendors
    Warning to Vendors

    Vendors charging high maintenance fees are put on notice to cut their rates by Steve Emanuel, CIO of Montgomery County, Md.


  • Virtual Beverly Hills 1
    Virtual Beverly Hills 1

    Spanning earthquakes to water meters, Beverly Hills rolled out an interactive and interoperable Web-based GIS portal for emergency operations and public information.


  • Virtual Beverly Hills 2
    Virtual Beverly Hills 2

    Virtual Beverly Hills was recently challenged when a crowd of more than 20,000 ran through town.


More Video >

Government Jobs

Browse hundreds of public sector career opportunities in GovTech's new jobs section. Popular job searches: government IT, public safety, GIS, transportation, CIO, security, health