Jan 18, 2005, News Report
| Top 10 Business Priorities | Overall Ranking | Top 10 Technology Priorities | Overall Ranking |
| Business Process Improvement | 1 | Security enhancement tools | 1 |
| Security breaches and disruptions | 2 | Business Intelligence applications | 2 |
| Enterprisewide operating costs | 3 | Mobile workforce enablement | 3 |
| Supporting competitive advantage | 4 | Workflow management deployment and integration | 4 |
| Data protection and privacy | 5 | Enterprise resource planning (ERP) upgrades | 5 |
| The need for revenue growth | 6 | Storage Management | 6 |
| Using intelligence in products and services | 7 | Voice and data integration over IP | 7 |
| Focus on internal controls | 8 | Customer relationship management (CRM) | 8 |
| Shortage of business skills | 9 | Business process integration tools | 9 |
| Faster innovation and cycle |
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