Government IT White Papers and Strategy Reports

Papers provided by the Center for Digital Government, a national research and advisory institute on information technology policies and best practices in state and local government.

Your Journey, Your Way: Choices, Connections and a Guide to the Sweet Path in Government Portal Modernization - Part One Part One: A Journey with a Destination in Mind

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Out of the Cubicle and into the Field: Mobility Matters in Extending Public Service Delivery

Dilbert is dead. The age of civil servants in fabric-covered cubicles is over. It is over because the public expects services to be delivered where and when they want them, anywhere at any time.

Service-oriented Architecture: Simple, open and affordable, SOA's inherent flexibility helps government automate and collaborate

In order to respond more quickly to ever-changing business needs, share information more efficiently and securely, deliver services to citizens more effectively and strengthen intergovernmental interoperability, governments need to redefine their architecture strategies and build an enterprise architecture that refashions applications as services.

Meet Up and Mash-Up: New Models of Collaboration Rooted in Old School American Values

This new mashed-up sense of place adds up to a new world of collaboration - even among those who have never met - where government does what it is uniquely able to do and others do the rest. It is the common sense approach in a complex country with 300 million residents.

For the Record

Having celebrated the first 40 years of open government and open records in 2007, it is appropriate to commemorate the ending of the paper era and the turning of a page - or, more appropriately, the elimination of the paper artifact as the record of record.

Living in a Wireless World

To understand the drivers behind municipal wireless, it is useful to begin by recognizing the social and economic benefits that can be realized when local governments meet their residents where and how they live.

NEXT MOVE FOR GOVERNMENT NETWORKS: CONVERGENCE

To provide the public with more services while spending less of the taxpayer's money is an old and ongoing conundrum for government that has spawned some creative and dramatic solutions.

Simple.gov

The future is simple. Not simplistic or simple-minded but sophisticated, elegant and straightforward. Simple.gov is doing for government what the iPod has done for personal music devices. And its time has come because it is the best way forward during a time of unprecedented change.

ENGAGE: Creating e-Government that Supports Commerce, Collaboration, Community and Commonwealth

This white paper is all about the "e" - where it has been, where it is now, and where it is going. Even as the prefix "e" is falling away in the language used to talk about government modernization, the underlying technologies and practices introduced with e-government a decade ago are now deeply embedded in the way the public's business gets done.

I Am Who I Say I Am

Examining the Role of Identity and Access Management in Government

Governing Faster, Smarter

The Promise of Useful Data Close at Hand

After the Asterisk*: Getting Past the Perils of Price-Alone Network Purchases

A new strategy paper, After the Asterisk*: Getting Past the Perils of Price-Alone Network Purchases, examines how price alone is insufficient for making decisions about network installations, and how government and education policymakers should look "beyond the asterisks" to determine the real cost and real value of a network. The strategy paper provides 16 questions to aid in network cost assessment, and tips to create a total cost of operations (TCO) model to help organizations think and buy strategically rather than tactically.

Building the Untethered Nation II: Understanding the Vital Role of Local Governments in Wireless Broadband Implementations

This follow-up paper address issues beyond the scope of the original Building the Untethered Nation; particularly in the area of when, whether and how to invest in this new public infrastructure.

Place Matters: Geographically Enabling Government

This paper examines geographic information systems and how they can significantly improve both the effectiveness and efficiency of government service delivery.

A Question of Stewardship

New Strategy Paper from the Center examines the Implications of Credit-based Automobile Insurance Scoring on State Governments

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