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Performance Matters

Performance Matters
Toward Transparent, Accountable and Effective Delivery of Public Services


 
Across the country - indeed, around the world - expectations for government performance are on the rise. At the same time that the scope of government services is expanding to meet the needs of growing populations and economies, we see increased pressure from elected officials to limit or even reduce spending. Government has always been called upon to "do more with less," but it seems that the ethic of frugality has gone into overdrive in recent years. The almost universal bottom line is this: If we are to meet the needs of government in the 21st century, then performance matters.


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