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Videos
This paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.
Discover how new video services — such as video conferencing and the increasing use of mobile video technologies — can reduce hospital readmissions by improving communication between patients and health professionals both during and after the discharge process, enabling better coordination of care and patient health.
Government Technology surveyed state and local government IT professionals to gather their perspective and ideas on the topic of workplace mobility and productivity.
An overview of three different types of government employees, and the mobility tools each needs to successfully work remotely.
Discover how to utilize social media, mobile apps and new website capabilities to effectively engage your citizenry.
Discover how the Nevada Department of Transportation (NDOT) is improving its security posture, gaining insight into challenges across the agency's infrastructure and improving operational efficiencies
Today, thanks to new cloud technologies and high-quality networks, mobile video services - which provide not only cost savings but which help governmental interactions become more efficient - are more feasible than ever before.
This issue brief examines video collaboration in every stage of the human justice process, demonstrating how this technology can not only make services more efficient and affordable, but also more accessible- and therefore more just.
This paper describes how NOBEL Systems’ Auto Impound Management® (AIM®) system helps governments turn an often overlooked and ineffective service into an easily managed, revenue-generating operation that improves coordination, communications, logistics, commerce and administrative needs.
To capitalize on innovative technologies and spend “smarter,” state and local agencies are looking to the cloud, consolidation and virtualization. As a way to accomplish this, they are shifting some IT expenditures to monthly or recurring services rather than treating them as fixed hardware costs. While IT funding continues to become elusive, extended payment plans enable agencies to acquire IT goods and services with less upfront investment and negotiable payment terms, often leveraging operational expenditure (opex) funds to realize a rapid and demonstrable return on investment.
Find out how one of the most high-profile psychiatric hospitals in California improved staff safety with an innovative tracking, alarm and response system.
Find out how to determine the right tablet for your agency’s needs and how to overcome some common tablet challenges.
Read about Boise’s successful ERP implementation and learn how with the right amount of planning and a productive relationship with a proven technology vendor/adviser, governments at all levels can implement a cost-effective ERP system that provides all the functionality necessary without sacrificing performance.
An overview of the growth of e-government services in the last 20 years, led by NIC
Learn how a Texas agency is leveraging an Active Directory solution to improve data recovery capability and improve IT efficiency
Yes, it is possible to make better investments in government IT — and to choose solutions that deliver value today and sustainable positioning for the future. This how-to guide will help you put practices and strategies for effective IT procurement into action today, so you can realize substantial, real and measurable results.
Download this interactive grants guide to find a list of grants available to local government entities by vertical, along with additional information and directions on how prospective applicants can attain more detail and maximize their chances of being awarded a particular grant. Many of the grants emphasize research and investment into new information technologies and other technological innovations.
By the Center for Digital Government
This handbook for government and education leaders discusses why it is critical to implement content management across an entire organization and how doing so helps organizations boost efficiencies, meet compliance regulations and reduce costs.
The ability to communicate effectively and in real time is critical to public safety processes and operations. No other government vertical is as directly responsible for the safety and protection of constituents. Technology is emerging to help agencies share information more efficiently and better communicate, and is opening the door to possibilities that can help improve public safety. However, it may not always be clear how public safety officials can take advantage of this technology – whether it is for planning, response or recovery.
This paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.
This Best Practice Guide helps address some of these weaknesses by highlighting the best practices displayed by cities and counties that are managing to move the needle and innovate.
An unprecedented opportunity to improve public safety through the development and sharing of mobile applications will be made possible through the creation of the FirstNet network. However, at present no comprehensive model exists for the development of such nationwide, public safety focused applications. This paper discusses how governments and public safety officials can build off of the private sector’s mobile ecosystem, and work collaboratively to deploy targeted and secure public safety mobile applications.
How can government agencies ensure they are properly protecting cardholder data, and most importantly, instilling trust in constituents so they continue to complete transactions online? The answer is to comply with Payment Card Industry (PCI) Security Standards. This paper provides valuable information to government agencies about the complicated topic of PCI compliance so they can benefit from online transactions without the risk of non-compliance.
This paper is an overview of the issues currently challenging local government executives seeking to build and maintain a successful and proactive workforce. The paper includes topics for discussion and resources leaders can use in creating their own strategies for hiring, as well as tips to engage and instruct their peer-level local government human resources executives.
The house of government is broken, and it needs a serious makeover from top to bottom. In his latest book, management expert Ken Miller discusses how the processes of state and local government became so complicated and inefficient – and how to start cleaning up the mess. This book reveals the tips, strategies and hiding-in-plain-sight secrets for making government work better.
Written for middle- and senior-level managers in state, city and county government, We Don’t Make Widgets: Overcoming the Myths That Keep Government from Radically Improving explodes the myths that prevent dramatic improvement in government operations. If you’re interested in a new way of thinking about what you do, who you do it for and why you do it, this book — part of the Governing Management Series — is for you. Read it and manage with the best!
Now available: a new, updated edition of the book that started it all — in government, anyway. Nearly a decade ago, the first edition of Measuring Up took an irreverent, entertaining approach to introducing public managers to a management tool with staying power: performance measurement. The new edition provides the same clear introduction to linking resources and results, while showing how managers, executives and policymakers at every level of government are putting the techniques to use to improve services across the board.
The latest book in the Governing Management Series is a roadmap for public officials who want to do a better job of dealing with the media in all its forms, from getting the word out when good things happen to avoiding becoming media roadkill when something bad happens. Author Jonathan Walters is in a unique position to help public officials understand how the press works and how to cope with it: In addition to being a veteran journalist, he is also a public official. And he brings the same irreverent approach to De-Pressed that made his Measuring Up books best-sellers.
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