FEATURED PAPER Next-Generation Government DOWNLOAD NOW

Next-Generation Government

Learn how to use social media, apps, self-service Web, citizen relationship management and crowdsourcing to better connect with your constituents. READ MORE
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Are Your Healthcare Agencies Inundated with Constituent Queries?

At the same time healthcare agencies are strapped for resources and overwhelmed with work, constituents are expecting customer service reminiscent of their best experiences with the private sector. Read this issue brief to learn about software-based solutions that can help streamline the customer service process for government agencies. It’s a win-win as governments save time and money, and constituents get the convenient help they need.
SPECIAL REPORT

Next-Generation Government

Learn how to use social media, apps, self-service Web, citizen relationship management and crowdsourcing to better connect with your constituents.
SPONSORED WHITE PAPER

Protecting PSAP Applications from Downtime

Everything connected to your PSAPs CAD is critical. This paper gives the pros and cons of all high-availability technologies in easy-to-understand terms. Learn how to keep your PSAP applications up and running 24/7/365, no matter your size or budget.
CASE STUDY

Developing apps in your local government? Train IT in security best practices first.

Interactive security awareness training helps Westchester County IT developers proactively protect data.
SPONSORED WHITE PAPER

How Big Data's Driving the 21st Century City

In this GovLoop Industry Perspective, SAP's Danta Ricci shares examples of big data's influence on the was citizens move safely and more efficiently from point A to point B in their daily lives. It explores how big data is helping government to achieve smoother roads, faster commutes, cleaner stations and safer streets.
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Q and A: Leveraging the Power of Open Data

Accela CEO Maury Blackman explains how CivicData.com, a cloud-based open data platform, is simplifying how data is published and creating a community for developers, businesses, government agencies and citizens.
CASE STUDY

Colorado Boosts Cybersecurity with Real-Time Situational Awareness

Find out how the Colorado Office of Information Technology went from a $6,000 budget for cybersecurity to real-time situational awareness that protects the state from cybercrime.
SPONSORED WHITE PAPER

Are You Underestimating Advanced Cyber Threats?

Strapped for resources, state and local governments are a prime target for the pervasive and sophisticated threats launched by stealthy cyber criminals. This report, based on a survey by the Center for Digital Government, looks at government leaders’ perceptions of the cyber threats they face, their strategies for combating them and their plans for the future.
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Data-Driven Marketing for Next-Generation Citizen Engagement

Read this white paper to learn how government agencies can deliver optimized, real-time citizen interactions and drive agency efficiencies by using data analytics to better understand individual needs.
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The Case for Cloud Applications in Government

Discover the differences of a government agency relying on outdated on-premise systems versus a government agency using cloud-based applications in this infographic.