Cities: A Growing Challenge

See how forward-thinking cities are taking the initiative to use data to make smarter decisions about how to run their services and plan their infrastructure all while serving citizens better and at a lower per-capita cost. Also learn about how a new integrated permitting solution from IBM and Infor is improving citizen satisfaction and cutting internal administration for one major US city.

Trouble Achieving CJIS Compliance?

Read this paper to find out how your agency can best identify a vendor partner that will help you comply with new federal security standards for accessing criminal justice information.

Making the Case for Government Technology Investment

Technology is a critical component of government’s ability to improve performance, but economic factors are forcing a re-examination of which tools offer the greatest benefits at the lowest costs. Read this Special Report for research and analysis about the technologies that are providing jurisdictions like yours the biggest bang for their buck.

Essential Questions Government Leaders Should Ask When Choosing an ECM System [Issue Brief]

Given the power of an ECM system to transform work, decisions and services for government, it’s important to carefully evaluate available solutions. This brief lists critical questions government leaders should ask before making an investment.

Boosting Governments' Social Media Presence [Case Study]

Find out how Hollywood, Fla., has not only significantly grown its social media presence, but achieved it in a way that simplifies future public records requests.

Improving Emergency Response with Digital Communications

Saginaw County, Mich., increases interoperability, communication and collaboration with a digital voice and data network, as well as modern computer-aided dispatch.

Is Your IT Team Plagued with Password Recovery Requests? [Case Study]

Robust security measures are critical in government at all levels – but passwords and the support required by IT to manage passwords can drain productivity. Read on to see how the city of Houston overcame this challenge and is on track to recapture the time of three IT employees that was once spent on password recovery tasks.

Should Government Invest in Better Recruitment Strategies? [Infographic]

Government agencies already have staff shortages, and now Baby Boomer retirement is in full swing. This infographic highlights some important workforce statistics and how public sector agencies are faring.

5 Questions to Ask When Creating Your Open Data Policy

Forward-thinking public sector organizations realize that they're custodians of an enormously valuable resource: the data they collect through every-day operations. Here's the five key questions to consider when crafting an open data policy.

Financial Transparency for Smarter Government and Citizens

Financial transparency demonstrates serious commitment to open government. In order for open data programs to have significant impact, the smartest governments publish raw data and provide their citizens with visual illustrations. Here’s how to get started.