Government Technology

California County streamlines identity and access management for greater efficiency

June 1, 2011 Sponsored by Quest

San Bernardino County uses tools from Quest Software for flexible and secure identity and access management.

In today’s environment, governments must work efficiently. San Bernardino County, Calif., is one government organization that is doing just that by simplifying the management of user access to county IT systems.

San Bernardino County is the largest county in the U.S., and the county’s 40 departments provide services to more than 2 million residents. With many of those agencies maintaining sensitive citizen information, such as data related to foster care, health and legal services, it’s crucial that
the county have a strong identity and access management system to ensure only users
with a legitimate need to access certain systems can get into them.

Without the right tools, managing the policies that control user access could be extremely arduous for IT staff, requiring a choice between good security and cost-efficiency. But San Bernardino County’s Information Services Department (ISD) has accomplished both, using tools from Quest Software to delegate routine administrative tasks, streamline policy configuration and reporting, and maintain
security across the organization.