Government entities continue to rely on legacy IT solutions and business processes. These outdated tools and methods are insufficient to deal with the modern era’s financial and informational challenges. In this environment, one way for agencies to deliver better services at a lower cost is to implement an integrated enterprise resource planning (ERP) system. An up-to-date ERP system can dramatically improve government operations by removing communication barriers, simplifying the reporting and transmitting of data, and reducing costs by putting several important administrative areas onto a single, easy-to-maintain platform. This thought leadership profile shows how Infor helps make this a reality for government agencies. It also spotlights Boise, Idaho, and describes how the city’s new, integrated Infor Lawson ERP solution allowed it to make big strides in service delivery.