The County of San Diego improves its mobile work force with persistent connectivity.
San Diego is well known for ocean views, palm trees and California sunshine. But the County of San Diego reaches far beyond the city. At 4,200 square miles, the county is larger than Delaware and Rhode Island. The eastern part of the county is home to impressive mountains, deep valleys and desert. Agriculture flourishes in many areas within the county.
The diverse topography creates a challenge for the county’s mobile workers,
who need strong connections back to the network in order to do their jobs. Hundreds of the county’s mobile workers file reports from the field using laptops and tablet PCs.
Until recently, the topography caused workers to lose their connections. Their applications would crash, and they’d lose all the data they’d entered. It was a frustrating process that mobile workers would endure several times each day.