A Maryland county raises efficiency and creates opportunities with IT management software.
Howard County, Md., is known for a pleasant quality of life that blends the old and the new. Its county seat is Ellicott City, which is older than the United States. Nearby is Columbia, one of the
original planned cities in the U.S. and just 45 years old. Ellicott City/Columbia was ranked #2 by Money magazine on its 2010 list of Best Places to Live.
No matter where they live within Howard County, citizens expect solid IT services from county government. That’s why Howard County has invested in numerous tools from Quest Software. Most of these tools help the county manage Microsoft Active Directory (AD), others help it manage email, and still others assist with virtualization.
Ira Levy, CIO for the county, said the Quest tools raise the county’s level of efficiency. “They allow my staff to take on additional workload, so they don’t have to go from system to system in a very manual
process to make sure everything is in place and is working,” said Levy. “It helps us not only achieve more, but also to plan more effectively. And that certainly results in the IT department looking more credible when we’re asking for budgets and spending, and it aligns our operations with our budgets.”