A year later, Google Apps is saving money, time and headaches for city employees.
Two years ago, Orlando, Fla., was faced with an aging e-mail system that needed replacement.
The system was no longer maintained by the vendor, and in-house efforts to keep the system up and running were becoming cumbersome and costly. In addition, the e-mail system wasn’t meeting the city’s needs in today’s modern world.
“The hardware was getting old, and the features that we needed were not available for the product that we had,” said Orlando CIO Rosa Akhtarkhavari.
Orlando started looking at other alternatives. After creating a list of desired features, the city shopped around and chose Google Apps and Google Postini Services, a cloud solution that met Orlando’s need for new features and saved money.
Google Apps provides software as a service. It includes applications such as Google Mail (Gmail) and other collaborative tools, like Google Docs. Google Apps includes video and voice chat, and users can
even create internal wikis and websites.