June 17, 2012 Sponsored by
By the Center for Digital Government
For state and local governments, K-12 districts and institutions of higher learning, managing unstructured content in the forms of paper documents, emails, video files, etc, can pose challenges in the way of inefficiencies, compliance and cost. Many government and educational organizations have found that the most effective way to meet those challenges is to implement an enterprise content management (ECM) solution. This handbook discusses why it is critical to implement content management across an entire organization and how doing so helps government and education organizations boost efficiencies, meet compliance regulations and reduce costs. Several public sector ECM case studies bring these benefits to light and offer replicable best practices.