White Papers

Q&A: Communicating through Chaos
May 2013
A Q&A with Tanya Jones of Sprint’s Emergency Response Team about keeping vital communications up in times of disaster and crisis.

Government-to-Government IT Services: What Works and What's Left to Work Out
May 2013
This paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.

Collaborative Video Solutions in Healthcare
May 2013
Discover how new video services — such as video conferencing and the increasing use of mobile video technologies — can reduce hospital readmissions by improving communication between patients and health professionals both during and after the discharge process, enabling better coordination of care and patient health.

Secure Mobile Productivity
May 2013
Government Technology surveyed state and local government IT professionals to gather their perspective and ideas on the topic of workplace mobility and productivity.

Mobile Government: Getting your employees the right tools for the job
May 2013
An overview of three different types of government employees, and the mobility tools each needs to successfully work remotely.

Engaging the Connected Citizen
May 2013
Discover how to utilize social media, mobile apps and new website capabilities to effectively engage your citizenry.

The Legacy Play
April 2013
Find out how several public sector leaders have courageously come to terms with the past, boldly transformed their organizations in the present and paved the way for innovation in the future – performing the highest form of service they can render as a public servant: establishing their legacies.

2012 Mobility and Security Survey
December 2012
The Center for Digital Government and Government Technology surveyed state and local government IT professionals to determine their point of view on mobility and security. In total, 154 responses were gathered from the members of GovTech Exchange in an online survey fielded from June 6th through June 15th, 2012.

Disaster Recovery
April 2013
A fundamental shift in thinking has to take place in the minds of state and local IT leaders. Having a plan of action in case of disaster has to not only be realized but met with urgency. Agencies must consider all these facets of their organization as well as update and practice their plan if they want to maximize their recovery after a disaster.

Desktop Virtualization
April 2013
Learn how leveraging desktop virtualization, remote access and mobility capabilities in the public sector can increase the productivity and efficiency of government work.

Digital Cities & Digital Counties Survey: Best Practice Guide
March 2013
This Best Practice Guide helps address some of these weaknesses by highlighting the best practices displayed by cities and counties that are managing to move the needle and innovate.

Government on the Go
March 2013
Discover the many benefits zero clients can bring your government agency.

Bringing the Work to the Worker
March 2013
Learn more about mobility and cloud computing and how they can work together to deliver real value to your government agency.

Making Tablets and Touch Devices Work for Government
March 2013
An overview of the advantages mobile devices can bring to the public sector, and how to effectively manage and secure them for government work

Secure Access to Your Data in a Bring-Your-Own-Device (BYOD) World
March 2013
Governments are embracing mobility at a rapid pace, and adopting BYOD policies to empower their workers and improve productivity. The excitement over BYOD in government, however, is also being met with new security concerns. The old security model just doesn’t cut it anymore as mobile devices allow employees to drift outside the trusted perimeter. This Center for Digital Government issue brief introduces an innovative model that redefines security around the user identity, allowing governments the best of both mobility and security.

Protecting Government and Citizen Data
March 2013
Cloud backup and recovery shares many of the general benefits of cloud computing. Read this issue brief to learn more about these benefits and why a cloud-based backup and recovery solution may be right for your agency.

Virtualizing the Government Desktop
March 2013
Learn about new storage strategies and technologies that enable governments to achieve the benefits of the virtual desktop.

Shared Server and Storage Infrastructure
March 2013
Find out how consolidating storage and virtualizing servers can help government agencies manage their Windows application environment, while also improving IT efficiency, cutting costs and helping governments more easily meet their business demands.

Governments, Data, Storage and the Cloud
March 2013
Discover strategies for alleviating the concerns of data security in the cloud shared by 83 percent of respondents to a Center for Digital Government survey.

Big Data, Big Promise
February 2013
The possibilities of big data in the public sector are endless. With every passing hour, the goldmine of government data expands as information systems, networks and sensors churn out enormous volumes of data. Faced with this information overload, it’s easy for analysis paralysis to set in. But it doesn’t have to. Read this report to learn how your agency or jurisdiction can harness big data and transform you operations.