Special districts deliver essential services to cities and towns in every corner of the 50 states, forming the backbone of everyday life. The Special Districts Program, a collaboration between AT&T and Government Technology, was created to build a community for these unique government agencies to connect and learn from one another. This report details the second year of this critical program. It breaks down the results from our 2018 Special Districts Survey to take a closer look at the needs of key verticals such as energy, water, transportation, housing, and parks and recreation. And, perhaps most importantly, it includes real-world examples of how special districts across the country are modernizing their technology to improve performance and value.