Improving Service Delivery Through Enterprise Social Collaboration

Communication in government is critical. But commonly found silos can impede the free flow and availability of information, and this restrictive environment can lead to disjointed processes, sluggish workflows, miscommunica¬tions, and other inefficiencies. However, new social collaboration tools can help government fundamentally improve its internal and external communications. This thought leadership profile discusses how these cutting-edge collaboration tools can create a new dynamic that brings workers, citizens and their government together like never before.