Communication in government is critical. But commonly found silos can impede the free flow and availability of information, and this restrictive environment can lead to disjointed processes, sluggish workflows, miscommunica¬tions, and other inefficiencies. However, new social collaboration tools can help government fundamentally improve its internal and external communications. This thought leadership profile discusses how these cutting-edge collaboration tools can create a new dynamic that brings workers, citizens and their government together like never before.