When the network goes down, every minute counts. Data from a 2013 CDW survey suggests that network outages cost enterprises over $1.7B in lost revenue over the previous year. Much of this loss could have been avoided if network teams were able to discover the source of problems more quickly. Many enterprises have already deployed network monitoring systems to help them react to incidents faster, but it’s not enough.
In this paper, we’ll examine why network troubleshooting is so challenging and look at opportunities to improve incident response times with a divide and conquer strategy. We’ll address how automation can be applied to a traditional troubleshooting methodology for isolating the problem, gathering information, and automating the analysis of critical data.