By the Center for Digital Government
It's no secret that government entities are drowning in paperwork. In times of ongoing fiscal crisis, it's tempting to put the collective agency-nose to the grindstone and move innovation to the backburner. But technology like enterprise content management (ECM) can actually help governments survive leaner times. This issue brief from the Center for Digital Government will explain how government organizations benefit from using ECM technology. We give examples of how agencies are using it to improve business processes, and identify long-term trends that are impacted by ECM. Finally, we provide tips on how to start an ECM deployment and explain how to select the best ECM solution.