Making the Case for Government Technology Investment

Technology is a critical component of government’s ability to improve performance, but economic factors are forcing a re-examination of which tools offer the greatest benefits at the lowest costs. Return on investment, total cost of ownership and making the business case for technology are all important factors for government leaders to consider. Read this Special Report for research and analysis about the technologies that are providing jurisdictions like yours the biggest bang for their buck.

 

 


Beyond Big Bang

This research report examines government agencies can modernize enterprise systems more quickly and provides some examples of how it’s being done. Most importantly, it will discuss best practices that show how iterative, agile IT development can take root and flourish in the public sector.

Building a Foundation for Successful IT Modernization

State and local agencies are using more than half of their IT budgets to maintain outdated systems according to research done by the Center for Digital Government. The need to modernize is clear, but the path to modernization can be murky. This solution spotlight highlights 7 critical components of IT modernization IT leaders can use to build a foundation for success.

Facebook Tips for Local Government Communicators

The City of Walla Walla, Washington uses Facebook to engage its 32,000 residents. Communication Director, David Brauhn shares his tactics for their successful program.

Tackling Trolls on Social Media

Online trolls are increasingly targeting government agencies by posting on official agency social media channels, such as Facebook, Twitter and LinkedIn. This guide covers techniques that every agency can use to take the teeth out of trolls and maintain a safe and open space for citizen engagement online.

A Roadmap to Readiness for Government

Today’s technology platforms help agencies transform operations and business processes to create a more efficient and effective government. But digital transformation is more than implementing a particular piece of technology — it’s about creating a framework that allows government to reimagine how it operates and serves stakeholders. This paper offers a strategic roadmap to help agencies proactively evolve into a digital enterprise.

Social Media Archiving Makes a Big Impact with Little Effort

Through the power of social media archiving, Framingham, Mass., is able to automatically store and manage social media activity while staying in compliance with public records law. Read this case study to learn how social media helped capture an armed suspect and, in a separate case, protect a Framingham government employee from online harassment.

How to Create a Solid Foundation for Government Modernization

New digital technologies and rising constituent expectations are transforming government today and the impact is being felt at all levels from the largest state agencies and departments to the smallest municipalities. Digital modernization is an important way for agencies to attract entrepreneurs and help current businesses expand. Because modernization consists of so many moving parts, planning and implementation can be difficult for resource-strained IT staffs. What’s needed is a strateg

City of Fort Worth Establishes New Industry Standard with Integration of eProcurement and ERP

When the City of Fort Worth upgraded its financial system to PeopleSoft ERP, it decided to evaluate eProcurement options, including ERP procurement modules. This is the story of how the City decided on a best-of-breed eProcurement approach and the successful integration to PeopleSoft ERP.

Mobile Computing - One Size Doesn't Fit All for Public Safety

Police, firefighters and emergency responders need fast, reliable mobile computing devices. However, they operate in harsh conditions and have unique data requirements, which would quickly kill off typical corporate machines or run-of-the-mill tablets. Emergency response personnel need rugged devices, personalized for their specific roles. This infographic helps identify the fundamentals of selecting a rugged mobile device for this unique workforce.

Modernizing Public Sector Procurement

Download this infographic to learn more about the survey results, including government agencies’ interest in and future plans around procurement modernization.