Now more than ever, governments must adopt nimble processes that enable them to build better and more responsive services. A growing number of officials believe agile methodology can help them achieve this. Progressive agencies are now investigating or actively applying it not only within the IT department but throughout their organizations, including the procurement office. But agile isn’t easy. It requires a shift in entrenched attitudes about how people perform jobs, how workgroups from different departments collaborate and how project performance is measured. This report details the challenges around agile and the best practices that agile veterans rely on to help ensure success.