This guide provides an overview of the key issues and actionable recommendations for mitigating risks through the use of social media policy and technology. This guide was created in collaboration with the Center for Digital Government, ArchiveSocial, and Julie Tappendorf-a leading attorney for social media issues in the public sector.
Government going digital is inevitable, but that doesn’t mean the path to getting there is clear. Download this infographic for a framework to move your government toward digitalization, based on the Center for Digital Government’s recent research findings.
This research report examines government agencies can modernize enterprise systems more quickly and provides some examples of how it’s being done. Most importantly, it will discuss best practices that show how iterative, agile IT development can take root and flourish in the public sector.
State and local agencies are using more than half of their IT budgets to maintain outdated systems according to research done by the Center for Digital Government. The need to modernize is clear, but the path to modernization can be murky. This solution spotlight highlights 7 critical components of IT modernization IT leaders can use to build a foundation for success.
Online trolls are increasingly targeting government agencies by posting on official agency social media channels, such as Facebook, Twitter and LinkedIn. This guide covers techniques that every agency can use to take the teeth out of trolls and maintain a safe and open space for citizen engagement online.
Today’s technology platforms help agencies transform operations and business processes to create a more efficient and effective government. But digital transformation is more than implementing a particular piece of technology — it’s about creating a framework that allows government to reimagine how it operates and serves stakeholders. This paper offers a strategic roadmap to help agencies proactively evolve into a digital enterprise.
Through the power of social media archiving, Framingham, Mass., is able to automatically store and manage social media activity while staying in compliance with public records law. Read this case study to learn how social media helped capture an armed suspect and, in a separate case, protect a Framingham government employee from online harassment.
New digital technologies and rising constituent expectations are transforming government today and the impact is being felt at all levels from the largest state agencies and departments to the smallest municipalities. Digital modernization is an important way for agencies to attract entrepreneurs and help current businesses expand. Because modernization consists of so many moving parts, planning and implementation can be difficult for resource-strained IT staffs. What’s needed is a strateg
When the City of Fort Worth upgraded its financial system to PeopleSoft ERP, it decided to evaluate eProcurement options, including ERP procurement modules. This is the story of how the City decided on a best-of-breed eProcurement approach and the successful integration to PeopleSoft ERP.