Government Telework: Build a Mobile, Inclusive, and Resilient Workforce

Government has long recognized the value of telework for continuity of operations, workforce recruitment, and environmental sustainability. Now several factors have come together to topple the few remaining barriers to widespread telework:

  • Policy: The Telework Enhancement Act of 2010 mandates that agencies create formal telework programs.
  • Culture: The new generation of workers is already used to communicating and collaborating with people in other locations, using collaboration tools such as instant messaging and video.
  • Technology: Many government entities have built or are planning private clouds, and can use the same
    investment to securely host services for teleworkers.

This white paper, intended for government executives and managers planning telework strategies, describes new technologies that enable a mobile workforce to accomplish an organization’s missions securely and cost-effectively over the network, from any location.