Identifying prisoners with mugshots and fingerprints was costing the Boston Police Department dearly in time and resources. The installation of a citywide imaging system completely changed the situation.

For the Kansas Division of Vehicles, workflow has made the difference between having an expensive imaging system for storing electronic documents and an effective information system that has virtually eliminated taxpayer complaints about service.

After much delay, state and local governments are beginning to use finger-imaging technology to curb welfare fraud and save dollars.

A 50-state roundup of information technology news and events.

GIS helps Florida DOT balance the need to build a safer road with the need to protect environmentally sensitive areas.