William D. Eggers
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Police know technology can help make pawnshop transaction information more useful in investigations, but debates over standards have slowed progress.
Cities are using technology to take the guesswork out of public transit schedules.
DMVs pioneered online government and now the agencies and their constituents are reaping the rewards.
With the help of the Internet and GIS, local officials are learning how to control land use for future generations.
The Center for Digital Government surveys the 50 states to reveal who's getting the most out of technology in revenue/taxation and electronic commerce/business regulation.
City and county executives discuss the potential for GIS in local government.
Citizens of Fairfax County, Va., use GIS to ease the reapportioning process.
Smaller, lower-cost GIS systems provide faster, more practical ways to map fast-moving wildfires.
New York City agencies roll out the first public applications based on a massive new warehouse of geographic data.
Many governments are turning to call-center technology to improve constituent relations and efficiency within their organizations.