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Defying prevailing wisdom, Arizona is developing a unique electronic system to manage complex contract and bid solicitation processes.
Although electronic procurement offers valuable benefits, problems persist.
Governments find they need each other in a post-September world.
States have recognized the value of electronic government and their commitment shows as their scores rise.
The country's worst terrorist attacks have changed the nature of business in many states.
As America faces the challenge of homeland security and information management, the models developed by states may play a critical national role.
Following the terrorist attacks, the FBI scrambles to put its IT program on the fast track.
Corporations now have an easier way to take care of business in Massachusetts thanks to the commonwealth's new online filing system.
Growing child support caseloads and fewer resources has led some states to begin using the Internet for service delivery and case management.
GIS played a critical role in the aftermath of September's terrorist attacks.
An Era Of Cooperation And Tolerance
Riverside County, Calif., ups the ante to attract and keep quality staff.
Agencies take an integrated approach to service delivery.