New Digital Leaders Emerge
States have recognized the value of electronic government and their commitment shows as their scores rise.
The country's worst terrorist attacks have changed the nature of business in many states.
In The Spotlight
As America faces the challenge of homeland security and information management, the models developed by states may play a critical national role.
Bucking the System
Defying prevailing wisdom, Arizona is developing a unique electronic system to manage complex contract and bid solicitation processes.
Procurement Hits Some Snags
Although electronic procurement offers valuable benefits, problems persist.
Reinventing the FBI
Following the terrorist attacks, the FBI scrambles to put its IT program on the fast track.
GIS played a critical role in the aftermath of September's terrorist attacks.
The End of an Annual Headache
Corporations now have an easier way to take care of business in Massachusetts thanks to the commonwealth's new online filing system.
Growing child support caseloads and fewer resources has led some states to begin using the Internet for service delivery and case management.
Bills for Skills
Riverside County, Calif., ups the ante to attract and keep quality staff.
Pulling IT Together
Agencies take an integrated approach to service delivery.