July 2003

Dialed In

New York City removes the wrap from one of the biggest call center projects in the country.

Eye of the Storm

New Jersey's Department of Human Services faces a firestorm of controversy as it looks to rebuild the image of its Division of Youth and Family Services.

Taking a Seat

Local CIOs claim a position at the table for homeland security planning.


Let There Be Light

The Sept. 11 attacks isolated three New York state courthouses from their shared network, but laser transmission technology got them back online in less than a week.

Going Mobile

Interoperable communications trailer hits the road in Tempe, Ariz.

Point of View

Happy Interdependence Day

Happy Interdependence Day

CIO Profile

CIO: Richard McKinney, Nashville

CIO: Richard McKinney, Nashville

Geo Info

GIS Central

A common warehouse for geographic data transforms GIS in North Dakota from an esoteric application to a widely accessible business tool.


Weight and Height Health Crisis

Evaluating portal health at middle age.


Rapid Response

Simulator technology enhances law enforcement training in both the classroom and the firing range.



Mapping government IT

Electronic Government


A new method of CRT recycling may revolutionize the difficult process.

Instant Alerts

Pop-up message service brings quick emergency warnings to desktop PCs.


GT Spectrum

Reports from the IT Horizon

Product News

Product News

Stratus Technologies, Promicro, Toshiba America Information Systems Inc., Watchfire Corp.