Dialed In New York City removes the wrap from one of the biggest call center projects in the country. Eye of the Storm New Jersey's Department of Human Services faces a firestorm of controversy as it looks to rebuild the image of its Division of Youth and Family Services. signal-noise Weight and Height Health Crisis Evaluating portal health at middle age. STATEments STATEments Mapping government IT Geo Info GIS Central A common warehouse for geographic data transforms GIS in North Dakota from an esoteric application to a widely accessible business tool. Electronic Government E-Cycling A new method of CRT recycling may revolutionize the difficult process. Instant Alerts Pop-up message service brings quick emergency warnings to desktop PCs. Point of View Happy Interdependence Day Happy Interdependence Day Product News Product News Stratus Technologies, Promicro, Toshiba America Information Systems Inc., Watchfire Corp. Online Rapid Response Simulator technology enhances law enforcement training in both the classroom and the firing range. Spectrum GT Spectrum Reports from the IT Horizon CIO Profile CIO: Richard McKinney, Nashville CIO: Richard McKinney, Nashville Justice Let There Be Light The Sept. 11 attacks isolated three New York state courthouses from their shared network, but laser transmission technology got them back online in less than a week. Going Mobile Interoperable communications trailer hits the road in Tempe, Ariz.