June 2018

A Blueprint for Human-Centered Change

How redesigning Michigan's benefits application created a model for vast government transformation.

Settling into the C-Suite

We check in with the second wave of chief innovation officers charged with bucking the status quo.

Fighting Fire with Data

With more than 300 years of experience, the Boston Fire Department continues to find new ways to improve fire safety.

Collaboration on Unemployment Systems Creates Efficiencies, Cost Savings

Unemployment consortiums among like-minded and like-sized states join forces to modernize old-fashioned gov tech.

Four Questions

CDO Tyler Kleykamp on How He Fits into Connecticut's IT Structure

As one of the founding members of the State Chief Data Officer Network, Tyler Kleykamp talked to GT about the increasing importance of his role as state and local governments ramp up their use of big data.

Departments

Colorado's More Modern CRM

A modular, cloud-based system positions Colorado on the leading edge of benefits management.

Can Government Turn Up the Heat on Climate Change?

Cutting-edge tech could help governments manage the impact of a shifting environment.

Point of View

Passing the Torch to a New Class

With three dozen gubernatorial elections this year, a sea change is on the horizon for state CIOs.

Data Points

States Should Revisit Their Data Breach Laws

Do states need to update their regulations after the Cambridge Analytica debacle?

Signal:Noise

Getting to Tech Woke

As public trust in social media wanes, agencies must look at their own policies, as well as those of the platforms they use.

GovGirl on Social

Looping in Leadership

Getting agency heads on board with social media can ensure your efforts don't go unnoticed.

Spectrum

Microsoft Invests in AI for the Disabled

Plus, Norway's EV market hits a new high, Carnegie Mellon offers a degree in artificial intelligence and New York City police will instruct citizens how they can obtain body-cam footage.

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