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The CHP hopes to prevent accidental 911 calls placed from cellular phones to clear the lines for real emergencies.
The L.A. County Sheriffs Department developed a data-management system that tracks the activities of deputies in the field to determine the appropriate allocation of personnel.
Privacy fears are now limiting the growth of biometrics as a fraud prevention tool, but some jurisdictions are considering the technology for security purposes instead.
Better technology is making it easier for politicians to manipulate voting districts in favor of a single party.
Public Key Infrastructure unlocks e-government potential.
Louisiana CIO James DuBos
Delawares realtime crime reporting system is revolutionizing the job of law enforcement officials in the state.
The border patrol in the San Diego area is using GIS, GPS and biometrics to help curb illegal immigration.
Agencies that allow citizens to pay taxes online with credit cards are making tax season a little easier for all involved.
States are finding CRM key to time-consuming customer service demands.
Most states use some type of technology to promote tourism and help travelers, but the benefits are not yet clearly understood.
The technology behind Napster is penetrating the corporate world. Is there a place for peer-to-peer computing in the public sector?
Georgia is building an enterprise portal that will allow citizens to access the services they need from anywhere.
Nevada County implemented an ambitious program to establish a countywide IT enterprise.
In an effort to take the burden off overworked dispatchers, Seattle and San Antonio are putting information about emergency incidents on the Web in real time.
Two South Dakota states attorneys discovered the fine line between costly and efficient when they struck a deal across county lines.
A roundup of information technology news and events from each of the 50 states.