Privacys Bully Pulpit
The FTCs Orson Swindle takes a stand for industry self-regulation, federal privacy rules and the free flow of information.
Privacy fears are now limiting the growth of biometrics as a fraud prevention tool, but some jurisdictions are considering the technology for security purposes instead.
Traveling with Technology
Most states use some type of technology to promote tourism and help travelers, but the benefits are not yet clearly understood.
Peer to Peer Goes Public
The technology behind Napster is penetrating the corporate world. Is there a place for peer-to-peer computing in the public sector?
No Wrong Door
Georgia is building an enterprise portal that will allow citizens to access the services they need from anywhere.
Point of View
Point of View
Leaders Have Key to Internet Security
Reports from the IT horizon
"911 -- Hold Please"
The CHP hopes to prevent accidental 911 calls placed from cellular phones to clear the lines for real emergencies.
Car 54, Where Are You?
The L.A. County Sheriffs Department developed a data-management system that tracks the activities of deputies in the field to determine the appropriate allocation of personnel.
Tax On Plastic
Agencies that allow citizens to pay taxes online with credit cards are making tax season a little easier for all involved.
States are finding CRM key to time-consuming customer service demands.
From Silos to Success
Nevada County implemented an ambitious program to establish a countywide IT enterprise.
Heat of the Moment
In an effort to take the burden off overworked dispatchers, Seattle and San Antonio are putting information about emergency incidents on the Web in real time.
Striking a Deal
Two South Dakota states attorneys discovered the fine line between costly and efficient when they struck a deal across county lines.