Chicago Academy of Advanced Technology Opens Chicago IT school trains future work force, concentrating on science and engineering. Five Tips for Outsourcing or Sharing IT Resources Pennsylvania and Minneapolis are among successful shared services and outsourcing models. signal-noise It Doesn't Pay to Skimp on Cyber-Security (Opinion) Governments must still protect domains, critical infrastructure and Web 2.0 platforms. Electronic Government Oakland County, Mich., Shares Notification Service With Local Cities Oakland County, Mich., provides a unique digital communication platform to reach citizens. New York City, Boston Add Web 2.0 to Customer Relationship Management iPhone apps and Twitter let citizens exchange information with city 311 centers. Public Safety Power Management Solution Reduces Police Car Dead Batteries, Emissions The Dallas Police Department piloted anti-idling technology that operates a car's electrical system while it's turned off. Laptops, lights, radios and other equipment are powered. Point of View Do Twitter and Other Social Networks Shield Anonymous Complainers on Topics like Health-Care Reform? (Opinion) Or do public online forums also give way to honest, informative discussions on contentious issues? Policy Montana City Asks Job Applicants for Social Media Passwords, Draws Controversy Bozeman officials rescind policy after coming under fire for requesting Facebook, Google passwords. Product News Product Review: Mobile Video Production System Handles Broadcast, Webcast and Screencast Functions Product Review: Mobile Video Production System Handles Broadcast, Webcast and Screencast Functions New Products from Getac, NEC Display Solutions, Hercules, GammaTech GPS handheld, LCD display, mini webcam, notebook computer. Green Technology Electronic Document Management Streamlines Florida Court System Hillsborough County, Fla., saves paper and time with enterprise content management system.