Ohio Shared Services Uses Enterprise System to Consolidate State Financial Services

Ohio works to process multiple departments and vendors' financial documents and customer service calls.

State and County Health and Human Services Agencies Use Technology to Break Down Silos and to Better Serve Citizens

From cross-department data sharing to software analytics to services integration, state and local agencies are making connections and using IT to improve the delivery of vital citizen services.

Web 2.0

Edmonton, Alberta, Replicating City in Second Life

Edmonton CIO Chris Moore prepares to launch a virtual replica of the city for collaboration and training, to encourage tourism and economic development.

Products

New Products from Panasonic, ProClip, Rugged Notebooks

IP network telephone, iPad vehicle mounts, notebook computer.

Point of View

Digital Counties Survey Shows Governments Getting More Practical (Opinion)

Recession makes counties take innovative steps.

Spectrum

IT Trends: Gulf Oil Spill Crowdsourcing, Washington State Legislature's Award-Winning Website

Electric car-charging stations come to San Jose.

Digital Counties

Economy Forces County IT Departments to Embrace Practicality

Trends among winners of the 2010 Center for Digital Government's Digital Counties Survey applicants show emphasis on practicality.

Shared Services

Fort Collins, Colo., Pays School District to Manage E-Mail Services

In an unusual example of shared services, Fort Collins, Colo., will pay the Poudre School District to maintain and upgrade e-mail used by more than 1,800 city employees.