September 2010
Ohio Shared Services Uses Enterprise System to Consolidate State Financial Services
Ohio works to process multiple departments and vendors' financial documents and customer service calls.
State and County Health and Human Services Agencies Use Technology to Break Down Silos and to Better Serve Citizens
From cross-department data sharing to software analytics to services integration, state and local agencies are making connections and using IT to improve the delivery of vital citizen services.Justice and Public Safety
North Carolina Murders Spur Creation of a Tracking Dashboard Used by Probation Officers
Problems with North Carolina's probation system prompts the state to create a dashboard to address issues.NamUs Database Provides National Information Clearinghouse for Missing Persons' Cases and Unidentified Decedents
National database seeks to link missing persons cases to unidentified decedents - solving cold cases and providing closure to loved ones.Four Questions
CIO Mark Bengel Discusses Tennessee's Consolidation Efforts
Mark Bengel talks about state's performance management and virtualization.Products
New Products from Panasonic, ProClip, Rugged Notebooks
IP network telephone, iPad vehicle mounts, notebook computer.Web 2.0
Edmonton, Alberta, Replicating City in Second Life
Edmonton CIO Chris Moore prepares to launch a virtual replica of the city for collaboration and training, to encourage tourism and economic development.Point of View
Digital Counties Survey Shows Governments Getting More Practical (Opinion)
Recession makes counties take innovative steps.Digital Counties
Economy Forces County IT Departments to Embrace Practicality
Trends among winners of the 2010 Center for Digital Government's Digital Counties Survey applicants show emphasis on practicality.Shared Services
Fort Collins, Colo., Pays School District to Manage E-Mail Services
In an unusual example of shared services, Fort Collins, Colo., will pay the Poudre School District to maintain and upgrade e-mail used by more than 1,800 city employees.Spectrum
IT Trends: Gulf Oil Spill Crowdsourcing, Washington State Legislature's Award-Winning Website
Electric car-charging stations come to San Jose.
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