managers and from our county mental health case managers, as well as from our local senior centers," Kasserman said. "We very rarely take someone who just calls up and says, 'I need your services.' If someone has this need for this money management, there are usually a whole host of other problems in their life."
If this is the case, potential clients most likely already have case managers who recognize their need for the money management program. Without this referral, they can't participate in the program.
Technology also plays a key role in the program, which Kasserman said uses its Web site mostly for information dissemination.
"And we are using it more and more as a recruitment tool for volunteers each year. The number of volunteers we get that come through the Web page increases," she said, adding that the Web page use increases 10 percent to 15 percent each year.
Kasserman also said that the agency is working to make it so the volunteers can submit their hours and activity online, which she said would be a great help.
"More and more we're told that in the volunteer profession, the Baby Boomers want to make a difference in the world," Kasserman said. "It's not rocket science. It's a different way of thinking. It's just a win-win situation. It's the right thing to do."