travel." Now its by policy, so citizens and policymakers know how much we spend on drug treatment. That will be partly salary, partly travel, etc. And then we have outcomes. This is still all a work in progress, but the idea would be we invest $50 million in drug treatment programs across the state. Ultimately we want to line item that down to each drug treatment facility with what our contracted outcome measures are, so that we will know and citizens will know how much it will cost for a [person to successfully complete] the drug treatment program.

GT: Youre putting your calendar and other cabinet members calendars on the Web. Are you worried that all of this transparency - where people can see completely into state government, down to unit cost - is making research a lot easier for your opponent in your next campaign? Isnt that why other politicians dont exactly embrace such high levels of transparency?

Bush: There is a risk of being open, but - its well worth the risk, because if you can extract the cost of the delivery of these really important services, you can reinvest them into the people that you want to serve. A lot of this is just to get people to realize there are better ways of delivering services. Thats the end result. Has everybody bought into this? No. Along with this weve had career Civil Service reform and reforms in policies that were politically correct at the time but hadnt worked, and weve challenged them. So its the combination of all of this that creates the climate where change will benefit people.

William D. Eggers, a senior fellow at the Manhattan Institute, is writing a book on how digital technology is transforming public institutions.

William D. Eggers  |  Contributing Writer