GT: Youre putting your calendar and other cabinet members calendars on the Web. Are you worried that all of this transparency - where people can see completely into state government, down to unit cost - is making research a lot easier for your opponent in your next campaign? Isnt that why other politicians dont exactly embrace such high levels of transparency?
Bush: There is a risk of being open, but - its well worth the risk, because if you can extract the cost of the delivery of these really important services, you can reinvest them into the people that you want to serve. A lot of this is just to get people to realize there are better ways of delivering services. Thats the end result. Has everybody bought into this? No. Along with this weve had career Civil Service reform and reforms in policies that were politically correct at the time but hadnt worked, and weve challenged them. So its the combination of all of this that creates the climate where change will benefit people.
William D. Eggers, a senior fellow at the Manhattan Institute, is writing a book on how digital technology is transforming public institutions.