Cover story

Watershed Moment


Demand for outsourcing forces CIOs to sharpen their negotiation, leadership and management skills.

Special Report / Next-Generation Government

Learn how to use social media, apps, self-service Web, citizen relationship management and crowdsourcing to better connect with your constituents.
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Features

Why Not Mumbai?

Government resistance to offshore outsourcing remains strong despite proven benefits in the private sector.

Will IT Get a Passing Grade?

State technology offices, CIOs and departments of education struggle to meet No Child Left Behind's data requirements.

A Lasting Relationship

Constituent relationship management in government is in its early stages, yet CIOs can still gain some valuable insight.

Energy Hogs on the Server Farm

CIOs must start paying closer attention to their data center energy bills -- they're big ... and getting bigger.

Educating Vajda

William Vajda, the U.S. Department of Education's new CIO, brings decades of experience to an agency at the center of a critical mandate.