Cover story

Mixing IT Up


Virginia's tech czar blends economic policies with IT reform.

Special Report / Next-Generation Government

Learn how to use social media, apps, self-service Web, citizen relationship management and crowdsourcing to better connect with your constituents.
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Features

Adoption Dilemma

The dark side of e-government isn't cost overruns, turf battles or integration issues; it's low adoption rates. Without customers, the public sector can't justify large investments in e-government for much longer.

When Less is More

Strapped for cash and pushed for further cost reductions, the public sector looks at sharing services in a whole new way.

Behind the Screen

Identity management offers government organizations a way to monitor the revolving doors of their computers and online portals.

Governing in the Age of Transparency

Don Tapscott, president of New Paradigm Learning Corp. and adjunct professor of management at the Joseph L. Rotman School of Management, University of Toronto, has been called one of the most influential media authorities since Marshall McLuhan.

Introducing Innovation

The New York City Housing Authority implemented a rigorous and disciplined project management approach to guide IT projects.

Three Tales from Texas

The former CIO of Texas recounts her experiences in the sometimes rough and tumble world of IT in the Lone Star State.