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Public-sector CIOs name IT alignment, security as top priorities.
CIOs alter work environments to attract young IT workers to government and retain them.
Workers comp agencies partner with software vendor to develop new case management solution.
Public CIOs Develop Manual and Automated Processes to Improve Services and Build Trust.
CIOs elevate GIS in government through coordinated and cooperative approaches.
CIOs turn to server virtualization for more space in the server room.
Government telework strategies also strengthen continuity of operations.
Online communities can improve social services and other government programs.
The number and influence of outsiders who criticize IT is growing.
Reviewed by Paul W. Taylor, chief strategy officer, Center for Digital Government