May 2004

It's Everybody's Business

When it comes to protecting citizens from cyber-disasters, government must rethink its role.

Pulling Toward the Center

Interest in data center consolidation is running high these days. But to succeed, CIOs must practice their leadership roles.

The Road for Wireless Widens

Whether it's to cut costs, increase public safety or boost worker performance, the public sector is looking to broaden use of wireless technology -- but don't call it an enterprise platform just yet.

The Academics of Sharing

Government and education networks were once mutually exclusive, but a growing number of states are rethinking that tradition.

Point of Contact

Centralized 311 call centers are designed to help citizens interact more easily with government, but they may benefit officials even more than citizens.

Smarter Leadership: Managing Change from the Radical Center

Public-sector leadership has been stymied by ego and ideology, according to best-selling author David Osborne.

Commentary

Our Next Act (Part I)

Divining lessons from our own back story.

Introduction

Finding Solutions

Finding Solutions

Book Review

The Politics of Internet Communication

The Politics of Internet Communication

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