Tech-based collaboration is taking off in the public sector, but CIOs say it's mostly been a bottoms-up trend.
What Domino Effect?
The anticipated surge in legislative support for the OpenDocument Format has yet to happen.
Building Blocks of Shared Services
Latest foundational technologies empower governments to increase collaborative resource-sharing efforts.
Customer Service, Government Style
Once an afterthought, government customer service is now closely watched around the globe.
As state education CIOs grapple with building statewide data tracking systems for students, one state has succeeded.
Need Zen in Your IT Department?
Rogue consumer technology is crippling the enterprise.