One example of how a government agency has achieved organization success with BPM is the U.S. Department of Justice's Office of the Federal Detention Trustee (OFDT).

With an average daily population in excess of 55,000 detainees across 94 federal judicial districts and an annual federal detention budget exceeding $1 billion, the OFDT uses technology to manage its many functions that interact with other agencies. To help reduce detention costs, the OFDT decided to automate the administrative prisoner designation process that involves the U.S. Federal Courts, the U.S. Marshals Service and the Federal Bureau of Prisons (BOP).

To meet this challenge, the OFDT developed a new and innovative electronic paper flow system called eDesignate. The eDesignate system collects all documents in the designation process by connecting to the OFDT's district databases and synchronizing them. BPM software presents one complete designation package to the BOP at a single point in time - which is a radical departure from past practices.

In addition, the eDesignate system establishes metrics, tracks progress and provides an audit trail for the designation process. The system can pass the necessary data back to the respective agencies to allow for more effective scheduling of prisoners' ground and air transportation to designated facilities. In addition, eDesignate provides feedback mechanisms across agencies for faster case resolution.

The eDesignate system has generated about $31 million in savings by reducing the number of detainment days. This system represents the first time that the detention processes from several agencies have been consolidated and refined, saving the government time and money, while eliminating overlapping functions and duplicated effortsby the participating organizations.