211 System Gets Boost in Arizona

Comment

Mar 15, 2004, By Mark Struckman

Arizona Governor Janet Napolitano has issued an executive order to create a decentralized system of 211 call centers within the state. The Governor is bringing together key state and community leaders in an effort to jump start the creation of a 211 network.

211 is the three digit number reserved for community service referrals. It is expected that the Governor's move will allow these call centers to come online faster. Government suppliers should look for opportunities to assist the state and local governments in Arizona with call center development and build out.

Arizona's efforts may get a boost if S. 1630, a bill sponsored by Senator Hillary Clinton becomes law. The bill will provide $200 million to fund the buildout of 211 systems across the country.

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