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Can Twitter and Facebook Transform 311? (VIDEO)

State and local CIOs discuss the future of social media in government.

It’s remarkable how quickly social media has changed the world. But will platforms such as Twitter, Facebook, Foursquare and YouTube truly change how government operates and interacts with citizens? Surprisingly not all CIOs are in lockstep about social media’s value within the government enterprise or for communication with constituents. Government Technology recently asked CIOs to share their thoughts about social media. Here’s what they said.

 

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Miriam Jones is a former chief copy editor of Government Technology, Governing, Public CIO and Emergency Management magazines.