Government Technology

New York Consolidating E-Mail Statewide


February 1, 2010 By

New York will move all state employees to a single e-mail system within 18 months in a project that state CIO Melodie Mayberry-Stewart said is beginning this week.

Mayberry-Stewart told Government Technology on Monday that the aggressive time frame and the migration's size are probably of unique scope compared to similar e-mail consolidations done by other states.

The e-mail consolidation was announced in a Jan. 28 memorandum from State Operations Director Valerie Grey to state agency heads. Gov. David A. Paterson's Executive Budget estimates that moving to a single e-mail system will save $4 million when implemented. Mayberry-Stewart and the state Office for Technology (CIO/OFT) have been tasked with developing a migration plan.

New York isn't the first to consolidate e-mail systems, although it may be the most populous state to do so. Alabama, Michigan and others have reported cost-savings by doing it; others, such as California, are in the planning or discussion phase.

Mayberry-Stewart said her office will meet this week with the agencies at a kickoff event, to be followed by meetings that will tailor migration plans for the individual agencies.

"Whereas we're standardizing, we know that each agency may have its own unique needs, so that's going to be the challenge -- to address those unique needs while we continue to move forward with enterprise service levels," Mayberry-Stewart said.

In a similar vein, another challenge will be standardizing security practices and how information is used, she added. "That may vary by agency, and we're going to try to standardize on that as much as possible without sacrificing the unique needs of those agencies," she said.

All state agencies will migrate to NYSeMail (pronounced "Nice-Mail"), the enterprise system managed by the CIO/OFT and stored in its data centers. Built on Microsoft Outlook and Exchange, NYSeMail currently is used by 25 state agencies and 50,000 users. The system's features include anti-virus and spam control, Web-based access, calendaring and scheduling, and support on mobile devices.

But another 24 agencies (totaling 93,000 users) currently work on one of at least five other e-mail systems, most which are Lotus or Novell. Those will be migrated. "We don't know what we'll encounter in terms of their own applications that might have been embedded in their own e-mail systems," Mayberry-Stewart said.

The CIO/OFT will iron out service-level agreements with each agency.

Mayberry-Stewart said it's unknown if the CIO/OFT will need to buy additional servers to manage the added users and data. The goal is to keep the project cost-neutral for the agencies, she said.

 


You may use or reference this story with attribution and a link to
http://www.govtech.com/pcio/New-York-Consolidating-E-Mail-Statewide.html


| More

Comments

John D. Conley    |    Commented February 2, 2010

I applaud this effort. Email platform standardization is an easy win for governments of all types and sizes. In 2010, there is no reason to purchase and maintain separate email systems.

John D. Conley    |    Commented February 2, 2010

I applaud this effort. Email platform standardization is an easy win for governments of all types and sizes. In 2010, there is no reason to purchase and maintain separate email systems.

Anonymous    |    Commented February 4, 2010

this wont happen. I heard oft was going to be shut down.

Anonymous    |    Commented February 4, 2010

this wont happen. I heard oft was going to be shut down.

Sam    |    Commented February 15, 2010

She knows she'll save 4M, but doesn't know if she'll have to buy any new servers! They don't know what the impact on the customers will be yet! They'll be lucky to only LOSE 4M with that kind of planning.

Sam    |    Commented February 15, 2010

She knows she'll save 4M, but doesn't know if she'll have to buy any new servers! They don't know what the impact on the customers will be yet! They'll be lucky to only LOSE 4M with that kind of planning.

Cleetus    |    Commented March 13, 2010

Where are the savings to the taxpayer when some Agencies are able to save big $$$ managing their own email systems over the cost OFT will charge them. Also how cost efficient is it for OFT to OK hundreds of thousands of dollars in purchases by some Agencies to buy hardware/software for their own managed email when they were tasked to consolidate the same Agencies onto "NOT SO NICE MAIL". Obviously OFT does not plan well or their individual units have no idea what the other units are doing. The money spent by those Agencies is wasted, they are then charged even more to go to OFT's (actually Microsoft's) solution. The taxpayer takes the hit again while the top of OFT pulls the wool over everyone's eyes to make themselves look good. OFT should be audited and investigated, if not for mismanagement then for outright stupidity.

Cleetus    |    Commented March 13, 2010

Where are the savings to the taxpayer when some Agencies are able to save big $$$ managing their own email systems over the cost OFT will charge them. Also how cost efficient is it for OFT to OK hundreds of thousands of dollars in purchases by some Agencies to buy hardware/software for their own managed email when they were tasked to consolidate the same Agencies onto "NOT SO NICE MAIL". Obviously OFT does not plan well or their individual units have no idea what the other units are doing. The money spent by those Agencies is wasted, they are then charged even more to go to OFT's (actually Microsoft's) solution. The taxpayer takes the hit again while the top of OFT pulls the wool over everyone's eyes to make themselves look good. OFT should be audited and investigated, if not for mismanagement then for outright stupidity.


Add Your Comment

You are solely responsible for the content of your comments. We reserve the right to remove comments that are considered profane, vulgar, obscene, factually inaccurate, off-topic, or considered a personal attack.


Collaboration for the Public Sector



Collaborative Justice: Transforming Criminal Justice Services Through Unified Collaboration
This issue brief examines video collaboration in every stage of the human justice process, demonstrating how this technology can not only make services more efficient, affordable, and accessible.

Cloud-Based Services Accelerate Public Sector Adoption of Video Collaboration
Today, thanks to new cloud technologies and high-quality networks, mobile video services - which provide not only cost savings but which help governmental interactions become more efficient - are more feasible than ever before.

Modernization as a Service: Acquiring IT through Innovative Procurement

Five Ways Collaboration is Driving Government Performance

Mobile Video Collaboration: The New Business Reality