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RESEARCH

Next-Generation Government

GT - PCIO Special Report - 2014 Q1 DOWNLOAD NOW

This Special Report from the Center for Digital Government and Public CIO is designed to help government leaders learn how to use innovative next-generation technologies to re-imagine government to better engage and connect with constituents. Through successful real-life examples and advice from experts, this report helps you learn how to utilize social media, apps, self-service Web, citizen relationship management, crowdsourcing and more to increase efficiency, lower costs and, above all, provide a better experience for citizens.

 

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SPONSORED WHITE PAPER

Should Government Invest in Better Recruitment Strategies?
Government agencies already have staff shortages, and now Baby Boomer retirement is in full swing. This infographic highlights some important workforce statistics and how public sector agencies are faring.
SPONSORED WHITE PAPER

5 Questions to Ask When Creating Your Open Data Policy
Forward-thinking public sector organizations realize that they're custodians of an enormously valuable resource: the data they collect through every-day operations. Here's the five key questions to consider when crafting an open data policy.
SPONSORED WHITE PAPER

Financial Transparency for Smarter Government and Citizens
Financial transparency demonstrates serious commitment to open government. In order for open data programs to have significant impact, the smartest governments publish raw data and provide their citizens with visual illustrations. Here’s how to get started.
SPONSORED WHITE PAPER

How Managed Print Services Makes Room for Innovation
Inefficient processes and unnecessary costs are bogging down government agencies. Find out how managed print services does more than reduce paper.
SPONSORED WHITE PAPER

Enterprise Mobile Applications Improve Reach of HHS Agencies
By providing enterprise mobile solutions, Diona is helping transform HHS by enabling access to relevant information and services anytime, anywhere.
SPONSORED WHITE PAPER

Technology-Enabled Information Sharing Improves Criminal Justice in Orange County
Process improvements and a secure exchange portal allow police officers and court system to electronically process probably cause declarations.
SPONSORED WHITE PAPER

Social Media in the Government Contact Center
You have to be where the conversation is happening. For citizen interactions, treating the new digital and social channels with the same finesse and efficiency as traditional channels is now not just ‘nice to have’ – it’s essential.
SPONSORED WHITE PAPER

App Gives Legislators Insight into Citizen Opinions
iCitizen provides aggregate view of constituents’ top concerns.
SPONSORED WHITE PAPER

Oracle Migrations: What You Need to Know Before You Migrate
As technology and IT needs change over time, it becomes increasingly important for your agency to migrate current Oracle solutions to their newer versions. Watch this on-demand webcast as DLT Solutions shows you everything you need to know about migrations from the various types and its benefits to your IT environment.
SPONSORED WHITE PAPER

Building Better Democracies with More Open Government
Find out how Accela’s Civic Platform is expanding its capabilities to build bridges between citizens and government in this Q and A with CEO Maury Blackman.
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